Privacy Policy

Based on articles 15 and 16 of the Federal Law for the Protection of Personal Data in Possession of Individuals, we inform you that “Neumática, Vacío y Servicios Delta”, hereinafter also referred to as “The Responsible Party”, with domicile at: Condominio Torre IXCO, Av Lázaro Cárdenas, Zona San Agustín, San Pedro Garza García, Nuevo León, C.P. 66260; is the responsible for collecting your personal data, the use given to them and their protection; therefore we inform you of the following:

1. Purposes for which your personal data will be used.

The Responsible will collect the personal information that you freely and voluntarily provide which will be used for the following purposes: to provide the services and products that you have requested; to notify you about new services or products that are related to the ones already contracted or acquired; to inform you about changes in them; to elaborate studies and programs that are necessary to determine consumption habits; to make periodic evaluations of our products and services in order to improve their quality; to evaluate the quality of the service that we provide, and in general, to comply with the obligations that we have contracted with you.

2. Personal data we collect and from where

For the purposes outlined in this Privacy Notice, we may collect your personal data when you provide it to us directly, either in person, by telephone or electronically, and whenever we obtain information through other sources that are permitted by law.

The personal data we will request from suppliers and service providers are: Full name, address and telephone number, Federal Taxpayers Registry (RFC), bank details (account number and interbank account number), tax registration and email address.

The personal data that we will request to clients are: Full name, address and telephone number(s), Federal Taxpayers Registry (RFC), Unique Population Registry Code (CURP), e-mail, city, line of business.

3. With whom your Personal Data is shared

We inform you that your personal data may be shared inside the country with External Advisors Firms, Companies specialized in Collection, as well as Related Parties Companies. The Responsible may disclose or allow access to the Personal Data you provide to us, for commercial, statistical purposes, to comply with the applicable legislation, by requirement of the competent authority, or in the exercise and defense of a right in judicial process.

The Personal Data that you provide to us may be compiled and stored in a database exclusively owned by the responsible party.

We understand that you have given us your consent to transfer your Personal Data in accordance with Article 8, third paragraph; Article 10, Section IV, as well as Article 37, Sections IV, VI and VII of the Law. Protection of your Personal Data.

Personal Data will be kept under the strictest privacy and may not be used for any purpose other than those mentioned above, unless there is a change in this Privacy Notice.

It is important to inform you that you have the right to Access, Rectification and Cancellation of your personal data, to Oppose the treatment of the same or to revoke the consent that you have given us for this purpose.

To do so, it is necessary to send the request in the terms set forth in Art. 29 of the Law to the person in charge of our Personal Data Protection Department via email to admin@neumaticadelta.com or by calling +52 (818) 2542661. The Responsible will inform the holder, within a maximum period of 20 working days for the determination adopted in order that, if it is appropriate, the same becomes effective within fifteen working days from the date on which the response is communicated to the email that you provide us for such purposes.

4. Changes in the Privacy Notice

The present Privacy Notice may undergo modifications, changes or updates derived from new legal requirements; from our own needs for the services we offer; from our privacy practices; from changes in our business model or for other causes. If there are any changes to this Privacy Notice, we will notify you via our website https://neumaticadelta.com.

This Privacy Notice complies with the requirements of the Federal Law for the Protection of Personal Data in Possession of Individuals and its Regulations.

Date of the last update of this Privacy Notice: 30/01/2024